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| Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:kah_fenix |
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| Writer : kah_fenix |
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Date : 2012-06-14 |
Hit Num : 47 |
new order number: 20120608113543
if it doesnt work this time, please refund me. I know it's not your fault, but Im really upset about it :(
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We found your order 20120608113543 on the system but there is some system error, so there is no shipping informtion on it.
So, could you make new order with 9 items adn please attention.
[SHINee - Vol.2 : LUCIFER (B ver.)] (SMCD204) 9.73usd->[SHINee - Vol.2 : LUCIFER (A ver.)] (SMCD204)
and let me know the new order no. for switch the order 20120608382681 to new one?
sorry for inconvenience it occurred.
your order is going to be shipped tomorrow if you did it soon.
thanks in advance.
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No, Im not supposed to pay nothing because this difference is related to the shippiment, which I already paid.
I had paid for 9 itens + shipping = 132.92 and you just have to switch the out of stock cd for the version B. Got it?
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[SHINee - Vol.2 : LUCIFER (B ver.)] (SMCD204) 9.73usd->[SHINee - Vol.2 : LUCIFER (A ver.)] (SMCD204)
HELLO [SHINee - Vol.2 Repackage_HELLO] (SMCD208)10.43usd is cancelled as you requested -
total 138.6usd -132.92(paid)
so you need to pay difference 5.68usd
please refer below page for making payment.
http://www.dvdheaven.com/community/community_faq_view.php?n_id=23
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Are you sure the Shinee Lucifer B ver. is it sould out? I just checked the webside and it does not say it is sould out. Anyway, if it is really sold out, can you put the [SHINee - Vol.2 : LUCIFER (A ver.) instead? I just checked and it is the same price.
thank you.
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can i cancel below 2 items?
[SHINee - Vol.2 : LUCIFER (B ver.)] (SMCD204) 9.73usd(out of stock.)
HELLO [SHINee - Vol.2 Repackage_HELLO] (SMCD208)10.43usd(request)
9.73+10.43=20.16 usd
then, 149.02usd-20.16usd=128.86usd
you made payment 132.92 USD
so I can refund you 4.06usd,
if you agree with this,it will be going on a process and your order is going to be shipped today.
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Hello again. Thank you for your help.
Id like to keep the 9 products, instead of 10 so, please exclude this item
SHINee - Vol.2 Repackage_HELLO 1 USD10.44
Thats the product different between the two lists. Without it, the price I was supposed to pay is correct: 132, 92.
Can you please exclude it? How is the status of my purchase now?
Thank you.
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Hi.
we checked your order with your e-mail address, and found there were 2 duplicated orders.
I cancelled one of them, so 20120608382681 was left on the system.
Please check your order and make payment for the difference amount.
149.02usd -132.92 USD(what you made until now.)=16.1usd
As to the way to payment for the extra , please refer below page.
http://www.dvdheaven.com/community/community_faq_view.php?n_id=23
I’ll wait your payment .
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Thats what happened: It is my very first time buying here so I didnt know very much how the website works. For twice, I try to buy 10 products but couldt finish it. The third time I tried I was just able to buy 9 because one of them was out of stock. No problem. So I finished the purchase of 9 products and paid them by pay pal. I also got a pay pal email which says my confirmation that I pay it and the receipt number is 0412-1634-5449-8377. Do you confirm the payment?
So I finally found the order list and it showed 3 lists, 2 with 10 products and one with 9 [the one I concluded the purshasing]. The day after, there were just two lists:
Order Date Order Number Q'ty Amount Used Mileage Payment Status
2012-06-08 12:03:38 20120608113543 9 USD132.95 USD0.03 Paypal or Bank Order Check
2012-06-08 11:48:17 20120608382681 10 USD149.05 USD0.03 Paypal or Bank Preparing
Im confused because I didnt pay for the 10 products list, but this is the one which status shows 'preparing'. By the other hand, the one I really paid for it shows 'order check.'.
So please could you confirm my payment of the 9 products and let me know the status of it?
Thanks a lot!
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Hi.
please give me your order number.
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Hello. How can I confirm if pay payment was accepted? It doesnt appear on my 'order list'. Please, help :(
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