|
| 1. Shipping
Methods |
|
| Shipping Fee is based on weight of each goods. And we
have 4 kinds of shipping methods as belows; |
|
| 1. EMS Premium (TNT) |
| This is the European market leader in global express
distribution, logistics and international mail. If you use TNT's service as a
counterpart of Post Office, you can reduce delivery time shorter than that of
EMS. Delivery time can be within 2 to 4 days. |
|
| 2. EMS (International Express Mail) |
| This is special shipping program which is served and
managed by Post Office and the Korean Ministry of Information and Communication.
Delivery time is within 2 to 5 days from the date of the day after the
confirmation of your payment. |
|
| 3. Parcel Post (Air) |
| The parcel service is the service between the countries
and territories involved. Delivery time is within 6 to 12 days from the date of
the day after the confirmation of your payment. |
|
| 4. Small Packet (Air) |
| Small packet means of small, light products or gifts. In
terms of quality, the contents are the same as regular parcels, but it is
classified as a type of letter-post item to for easy handling under definite
conditions, and a special mail item of international mail. The rate is lower
than that of the parcel post. Delivery time is within 7 to 15 days from the date
of the day after the confirmation of your payment. |
|
| 2. Shipping Fee and
Shipping Time |
|
| Shipping fee stems from weight of each goods. And
according to shipping methods, its cost has difference. |
|
| |
EMS Premium (TNT) |
EMS |
Parcel Post (Air) |
Small Packet (Air) |
| Delivery Time |
2~4 days |
2~5 days |
6~12 days |
7~15 days |
| Cost |
Most Expensive |
Expensive |
Cheap |
Cheapest |
| Maximum weight |
50kg |
30kg |
20kg |
2kg |
|
|
| Above delivery time is average data and in real time,
its deliver can be delayed. |
|
| 3. Tracking Your
Goods |
|
| EMS Premium (TNT) or EMS offers a complete tracking of
your goods. You can track your EMS Premium or EMS goods via your national postal
website as well. (http://service.epost.go.kr/iservice/ems/ems_eng.jsp)
(http://www.grcdi.nl/linkspo.htm)
|
|
| With regard to Parcel Post (Air) or Small Packet, its
tracking is limited to the extent on which date we registered them to our post
office and through which flight they were took off. The tracking is provided by
Korean National Postal Services. Your local Postal Service might or might not
offer tracking for your local area. (http://service.epost.go.kr/iservice/ems/ems_eng.jsp)
(http://www.grcdi.nl/linkspo.htm)
|
|
| |
EMS Premium (TNT) |
EMS |
Parcel Post (Air) |
Small Packet (Air) |
| Tracking Code |
ET*********KR |
EM*********KR |
CP*********KR |
RR*********KR |
| Tracking Type |
EMS Track |
EMS Track |
Internation Parcels |
Internation
Registration |
|
|
| ********* means unique numbers. |
|
| 4. Shipping Delay
Issue |
|
|
|
| 1. EMS Premium (TNT) and EMS |
| Please note that you must be present to receive your
goods. Your local postal service will attempt to deliver them just twice and if
they cannot contact to you, they will send it right back to us. On their first
deliver attempt, they will leave you a messege which informs you of your goods,
however, sometimes these slips can disappear for various reasons. So, if you
didn't receive your goods within 7 days after our delivery notice, please Track your goods via your local postal site.. If you have
trouble with locating your goods, please let us know immediately. Even though your goods is returned to us, we will not be liable
for refunds for this cost. |
|
| 2. Parcel Post (Air) and Small Packet |
| In general, your goods will arrive within 6~15 days from
our shipment. However, sometimes it can be delivered more than 30 days. So, please make sure we will consider your goods as Lost in
Shipment, only after 40 days after we have sent it via our post
office. |
|
| After 40 days from our shipment, if you want to ask us
for the tracking your goods, please contact us. With your requirement, we will
officially inquire for that to our post office. According to our post office,
because it will take about 7~30 days for that tracking, we will let you know the
results as soon as we are informed by them. |
|
| If it is concluded that your goods is missing, we will
compensate you for loss, just to the extend that the reason of loss is based on
our fault |
|
YG
